Q: Do I need to make an appointment?

A: The Resume Engineer is an online service; I will liaise with you over the phone and through email.


Q: What happens after I send my information?

A: I will outline the areas on your current resume and cover letter that need the most attention and start to make relevant changes and updates once you have confirmed you would like to take out my service.
I will then forward you a copy to confirm the changes/updates are correct. Once confirmation has been received, I will send you a PDF and Microsoft Word version.


Q: How much will a resume and cover letter cost me?

A: To provide you you with an exact quote please send your resume through to me (alicia@theresumeengineer.com.au). Along with your quote I will outline the changes I will make and how they will make your resume and cover letter stand out from your current format.


Q: How long will it take from start to finish?

A: The duration will be dependent on each individual’s specific needs and the work that needs to be carried out. Please allow 3-7 days. If you require a 48 hour turnaround time please let me know and I can ensure you get your resume and cover letter back in a fast and speedy time frame (extra charges will apply for this)


Q: Can I make changes once my resume is finished?

A: To ensure repeat business I am more than happy to make updates in the future for a fee. Please contact me by either phone or email quoting your client ID and what work needs to be carried out and I can provide you with an accurate price for your updates.


Q: How do I make a payment?

A: Payments are accepted through PayPal or Bank Transfer – these details will be outlined on your invoice.